Data Analysis Group is a Melbourne business offering a comprehensive range of text analysis services. We help you extract and uncover valuable insights from documents, emails, forms, web-pages, social media, product reviews, comments, tweets and even photos.
Our text analysis services transform vast amounts of unstructured data into actionable insights that drive your business. It also enables you to quickly identify and take advantage of emerging trends.
Our Text Analysis provides Actionable Insights
Our text analysis services include the following. These services are available for English, French, German, Mandarin, Portuguese and Spanish content.
Text Extraction
Extract clean text and embedded links from any document or web page by removing adverts, navigation links and other undesirable content. Key step for the efficient processing, analysis, and management of text data.
Entity Extraction
Extract people, companies, contact details, job titles, locations and brands from your text. Used to understand the subject, action and object of the content. Compliments and enriches sentiment analysis.
Sentiment Analysis
Classifies text as positive, negative or neutral based on the expressed opinion. Can be computed at a document, user entity and keyword level. Used for identifying trends, buying signals, churn signals, problems and opportunities.
Language Identification
Detects the natural language of a text in one of 96 different languages. Use for categorising and clustering texts from different parts of the world. In addition, it provides the ability to filter or search content, based on the language it was written in.
Document Categorisation
Automatically categorise text, documents and webpages into a hierarchal taxonomy up to 5 levels deep. Provides a structured bird-eye view of your content.
Document Clustering
Group similar documents together, based on their categories, entities, themes, sentiment and content. Provides an unstructured high-level overview of your text.
Document Similarity
Calculates the percentage similarity between two texts. Used to quickly compare documents discovered in litigation, and detect educational / commercial plagiarism.
Keyword Extraction
Extract and rank keywords from your content. Used to create indexes, search functionality and generate tag clouds. Can also be used for deduplication and document matching
Benefits of our Text Analysis Services
Our text analysis services can be applied to your organisations documents, emails, forms, web-pages, social media, product reviews, comments, tweets and even photos. It enables you to:
- Gain insights into your business units, channels, customers and products, and those of your competitors, from hard-to-access data.
- Quickly obtain a bird’s eye view of your content.
- Leverage data from call centre feedback, customer complaints, surveys and transactions to accelerate resolution and mitigate risk from the early identification of emerging trends.
- Cost effectively triage warranty and insurance claims by severity and allocate to appropriate departments or loss adjusters for processing.
Contact us for Text Analysis Services
If you are looking for answers from your unstructured documents, we can help. We’ve been around since 2005 and worked on a diverse range of projects. Call us for a friendly discussion on 1300 788 662 or submit the form below.